Why Make the Change to Digital Patient Onboarding?
Where paper charts and non-digital records can only be tracked by one organization, Digital Patient Records are designed to be managed in a digital format in such a way that they can be shared between numerous providers. This provides abroader view of the patient history, and a better patient experience overall. With this in mind, here's 4 Key Components of building a healthy Paperless Patient Workflow, as identified by the below Formstack White Paper.
Making Patient Forms available online mean you can gather data and personal info quicker. Research has shown online forms cause fewer errors to be processed, as well as far higher rates of engagement. Use online forms to gather all the patient onboarding information you need, including:
Consent for treatment
Notice of privacy practices
#2 - Increased Data Security
"The Health Insurance Portability and Accountability Act of 1996 (HIPAA) mandates a series of administrative, technical, and physical precautions that ensure the integrity and confidentiality of ePHI. That means healthcare facilities must make every effort to reduce security risks."
These compliance areas include the following methods to ensure security for your Digital Records:
"Securely storing and routing the ePHI you collect from patients is a key part of your paperless patient onboarding process. Automating these tasks can significantly streamline your workflows (saving you tons of time!) and boost your data accuracy (eliminating tons of headaches!)."
However, whilst traditional disk-based healthcare data storage may be a viable option for smaller organizations, this massive amount of data still poses a challenge for larger care providers.
#4 - The Value of Patient Feedback
"After a patient’s first visit, you can send out a patient satisfaction survey to find out what went well and what could have gone better. Using the same HIPAA compliant online forms you used to collect the patient’s initial registration information, you can store patient feedback in a secure database and analyze it for trends (an online form solution like Formstack even provides charting functionality to help you visualize trends).
Gathering patient feedback on your digital onboarding workflow can help you iterate on the process to ensure you’re continually working toward the ultimate goal of providing a high-quality experience for all patients."
Want to Learn More? Check out the Full White Paper Now:
If you want to get patients off to a good start, it’s critical to adopt a digital workflow that allows for paperless onboarding. But how do you get there?
White Paper Author bio
Chris Byers is the CEO ofFormstack, an Indianapolis-based company offering an online form and data-collection platform. Prior to Formstack, Byers co-founded an international nonprofit that was built via remote relationships among partners in Europe, Africa, and the United States.
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